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Case Management Supervisor
University of California, Santa Cruz
Santa Cruz, California, 95064, US  
Job Description:
Case Management Supervisor
Student Health Services (SHS) (

JOB #: 1707265

Full Time; Career
Starting Salary Range: $75,000 - $90,000/annually. Salary commensurate with qualifications and experience.

UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.

The Case Management Supervisor is under the direction of the Counseling and Psychological Services (CAPS) Director and the Student Health Services (SHS) Medical Director and provides oversight of Case Management services throughout the (SHS) unit.

The Case Management Supervisor provides mental health care and case management coordination and support, in collaboration with CAPS staff psychologists, psychiatrists, counselors, and SHS providers. This position functions as an advisor to the unit and administration, analyzes and resolves problems, interprets policies and demonstrates solid knowledge of case management. This position has direct oversight and supervisory responsibility of all Case Managers in Student Health Services. The current CAPS/SHS Case Manager census is three.

The Case Management Supervisor provides services designed to assist students in optimizing their educational experience and minimizing the impact of illness, injury and emotional distress on their academic careers by coordinating care through a network of campus and community resources. In discharging these duties the Case Manager Supervisor is expected to be keenly sensitive to issues of gender, culture, race, ethnicity, sexual orientation, disabilities, etc. and to be skilled with techniques for counseling students with diverse backgrounds.

All the Case Manager Supervisor's activities are performed within the limits of the standards and ethical principles of their professional organization, as well as applicable legal mandates for mental health professionals in the State of California.

Some Qualifications Include:

Demonstrated multicultural competence in mental health service provision.

Demonstrated ability to conduct brief psychotherapy.

Expertise in clinical case management.

Knowledge of how race, ethnic identity, gender, sexual orientation, disability, privilege and multiculturalism relate to psychological service delivery in a university setting.

Preferred Qualifications Include:

Experience as a case management supervisor in a behavioral and/or medical health care setting (i.e. Behavioral Health Unit, Day Treatment Program, and Outpatient Mental Health Center).

Experience in a setting where medical and behavioral health care services are integrated.

Demonstrated competency and experience in management, supervision, and leadership.

Demonstrated ability to work with required computerized clinical record keeping systems.

Counseling experience in a college/university setting.

Demonstrated knowledge of a university environment and of the developmental issues and difficulties typically encountered by college students and a young adult population.

Special Conditions of Employment:

Must possess a valid California license, in good standing, in Social Work or Marriage and Family Therapy;

Will be required to pass a pre-employment criminal history background check and a pre-employment credentialing check;

Will be required to complete HIPAA (Health Insurance Portability and Accessibility) training within 30 days of hire;

Will be required to comply with current Student Health Center employee health safety requirements for health care workers as defined by state and federal regulatory agencies; current health safety requirements to be discussed during interview;

Will be required to complete Title IX (Sexual Harassment) training every two years;

Position will require occasional working of non-traditional hours.

Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here:

Job duties include:

Assists with and provides leadership for monitoring and tracking students as they move through the Student Health Services system, which includes Student Health Center (SHC) Primary Care, Counseling and Psychiatry, hospitalization, and referral to off-campus outpatient treatment.

Provides direct service and supervision for case management to a full range of students in CAPS and/or Primary Care. 

Provides follow-up for crisis intervention to a full range of cases, including students who contact the after-hours crisis program, typically managing the most difficult and high-risk cases.

Position is open until filled; Initial Review Date: 08/08/2017

View full job description and access on-line application:

To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities web site ( ) on or before the initial review date. A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center (SVC), 100 Enterprise Way, Suite 100, Scotts Valley, CA 95066. To learn more or to request disability accommodation call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
Categories: Healthcare-Health Management, Healthcare-Mental Health Employment/Position Type: Full Time Website Link: